Customer Service

This is the customer service information of GardeningTouch.com. We are an affiliate of Gardeners’ Choice. To contact a Customer Service representative at Gardeners’ Choice by e-mail, select the link below.

In order to expidite your inquiry or request, please try to provide as much information and detail as possible - this will save a great amount of time and help us to provide you with more appropriate responses.

Please Make Sure to Provide the Following Minimum Information:

  • Your Name
  • Your City, State and Zip Code
  • Your Order Number (if applicable)
  • Date of Your Order (if applicable)
Customer Service Representatives will normally be able to address your questions and provide you responses within a day of their receipt.

There are instances however, especially during peak planting seasons when we recieve extremely large volumes of e-mail inquiries (in bursts) that may take longer than usual for us to respond to. Please be patient, we will respond as quickly as possible and expect an e-mail response within 2 or 3 business days.

Email Customer Service Now

To place an order, For customer service or to check on an existing order, please call
1-269-621-2481
Monday thru Friday - 9 am to 4:30 pm EST

Please be aware that during peak gardening season (mid & late spring) our call volume is very high and wait times may be extended. Calling mid-morning or mid-afternoon may be helpful.